FAQ

Track Protect

Which size should I choose for my Track Protect?

We recommend following these guidelines:

S: shoe size 35-40 EUR

M: shoe size 40.5-43.5 EUR

L: shoe size 44-50 EUR

If in doubt, contact us.

Can I use the same Track Protect for several different spikes types?

Yes, our Track Protects are universal and therefore correspond to all types of track shoes, including those with spikes on the heel.

How can I wash my Track Protect?

We recommend that you wash your Track Protect by hand, using only soap and water, then dry at room temperature. Remove the insole before washing the product.

Do not put the product in the washing machine or dryer.

Where are my Track Protects made?

We make it a point of honor to develop and produce our Track Protect 100% in France.

The cutting of the soles, foams and heel reinforcement takes place at Crispin Médical in La Séguinière (49). The sublimation, assembly and stitching of the shoe covers takes place at the Atelier des Filles, in Saint-Christophe du Bois (49).

Can I run with my Track Protect?

Our Track Protects have been thought out and designed for athletes to gain comfort off the track. However, it is possible to run lightly or do some scales with it, especially in the call room where it will be useful. It is nevertheless preferable to run with suitable shoes.

Ordered

What is the delivery delay ?

The normal delivery time is 72 hours for classic products.
not personalized.

Personalized products and special collections are produced on demand, so it takes an average of 4 to 6 weeks.

We continue to sell our products out of stock, so you may have 4 to 6 weeks of delays for non-personalized classic products. You will be notified if necessary.

What is your return policy ?

We accept any return related to a size error. All you have to do is ask us to obtain a return slip and receive the replacement product as soon as possible.

Do you ship internationally?

Yes, we have chosen to offer international delivery. Your delivery cost will be calculated automatically based on your location. For reasons beyond our control, some countries cannot be served by our service providers.

Don't have your answer?

contact us